Epic Go-Live & Device Deployment Technician

Teceze USA; Danville (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Teceze USA is seeking an IT field support professional in Kentucky to deploy, install, and validate clinical IT devices and peripherals. You will provide hands-on support during Epic go-live, troubleshoot hardware, connectivity, and deployment issues, and perform post-deployment stabilization and hypercare for healthcare environments.

The role emphasizes deskside/field support, printer/scanner handling, and workstation configuration, with preference for healthcare IT experience and Epic

Qualifications

• Experience providing deskside/field IT support.
• Printer and scanner installation and troubleshooting.
• Workstation and peripheral configuration basics.

Responsibilities

• Deploy, install, configure, and validate IT devices and peripherals.
• Provide hands-on IT support during Epic go-live.
• Troubleshoot hardware, connectivity, and deployment issues.
• Perform post-deployment stabilization and hypercare support.

Skills

Desktop support

Field support

Printer troubleshooting

Scanner troubleshooting

Network troubleshooting

Healthcare IT

Epic go-live experience

Tools

Epic deployment tools

Job description

Teceze USA is seeking an IT field support professional in Kentucky to deploy, install, and validate clinical IT devices and peripherals. You will provide hands-on support during Epic go-live, troubleshoot hardware, connectivity, and deployment issues, and perform post-deployment stabilization and hypercare for healthcare environments.

The role emphasizes deskside/field support, printer/scanner handling, and workstation configuration, with preference for healthcare IT experience and Epic