Epic Go-Live & Device Deployment Technician

Teceze USA

College Station (TX)

On-site

USD 45,000 - 65,000

Full time

21 hours ago

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Job summary

Teceze USA is seeking a hands-on IT support specialist to deploy, install, and validate clinical IT devices within a healthcare setting. You will set up workstations, printers, scanners, and WOWs, while actively troubleshooting duringEpic go-live periods.

Ideal candidates bring deskside or field IT experience, basic networking skills, and familiarity with healthcare IT deployments. Onsite work in College Station, TX is expected, with post-deployment stabilization and hypercare duties as required.

Qualifications

Desktop, deskside, or field IT support experience.
Printer and scanner installation and troubleshooting.
Workstation and peripheral configuration.
Basic network connectivity troubleshooting.
Healthcare or hospital IT experience is preferred.
Epic go-live or clinical application deployment experience is a plus.
Experience providing hypercare/post-go-live support is a plus.

Responsibilities

Deploy, install, configure, and validate IT devices and peripherals.
Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.
Provide hands-on IT support during the Epic go-live period.
Troubleshoot hardware, connectivity, configuration, and deployment issues.
Perform post-deployment stabilization and hypercare support.
Coordinate with project teams, site personnel, and end users to resolve issues quickly.
Maintain a professional and customer-focused approach in a healthcare environment.