Epic EHR Site Specialist & Trainer

Tillamook County Creamery Association; Tillamook (OR); Presencial; USD 68 000 - 98 000; Tempo integral

Resumo da oferta

The Tillamook County Health Department seeks an EHR Support Analyst to optimize Epic PM and EHR tools, serving as a liaison with OCHIN and ensuring alignment with clinical workflows.

You will deliver training through bootcamps, webinars, and one‑on‑one coaching, analyze workflows, improve system efficiency, and support staff in patient data management and regulatory compliance. Strong communication and problem‑solving skills are essential.

Qualificações

• Bachelor's degree required;or equivalent combination of education and experience.
• Minimum two years of related experience or four years of combined work/training.
• Knowledge of Epic applications, including EpicCare PM/EHR, preferred.
• Familiarity with HIPAA and patient data protection requirements.
• Experience with training staff on EHR systems and workflows.

Responsabilidades

• Field and document requests for assistance; troubleshoot and provide high-level customer service for EHR problems.
• Respond to requests for EPIC and EHR support in a timely manner.
• Participate in Site Specialist, HIM Workgroup, and QA workgroups; support QA efforts.
• Provide training and create user manuals; conduct workshops and one-on-one coaching.
• Review system utilization and report progress; promote best practices for EMR usage.
• Collaborate with IT and healthcare teams to integrate EHR with other systems.
• Develop test plans for EHR updates; ensure security and compatibility.
• Monitor data entry practices to ensure data integrity and compliance.

Conhecimentos

Epic/EHR support

HIPAA compliance

Project management

Communication

Troubleshooting

Time management

Training delivery

Problem solving

Team collaboration

Data-driven decision making

Formação académica

Bachelor's degree in Computer Science

Bachelor's degree in Health Information Management

Business equivalent

Equivalent experience 4 years

Ferramentas

EpicCare

Epic PM

OCHIN platform

Descrição da oferta de emprego

The Tillamook County Health Department seeks an EHR Support Analyst to optimize Epic PM and EHR tools, serving as a liaison with OCHIN and ensuring alignment with clinical workflows.

You will deliver training through bootcamps, webinars, and one‑on‑one coaching, analyze workflows, improve system efficiency, and support staff in patient data management and regulatory compliance. Strong communication and problem‑solving skills are essential.