EHR Technician

Nyle Gunter, PA; Boardman (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Columbia River Health is seeking an EHR Site Specialist to help maximize the value of Epic/OCHIN within our clinic operations. You will support staff with daily Epic/OCHIN tasks, train users, maintain and troubleshoot the EHR, and assist with onboarding, reporting, access control and workflow optimization to improve patient care and operational efficiency.

This role collaborates with IT leadership and clinical staff to ensure data integrity, privacy, and regulatory compliance while enabling

Qualifications

• High school diploma or GED equivalent.
• Basic Life Support certification or ability to obtain within six months.
• At least six months of information-technology or EHR support experience.

Responsibilities

• Maintains, supports and optimises the clinic's EHR systems with Epic/OCHIN coordination.
• Serve as CRH's primary EHR representative with OCHIN and provide daily application support.
• Provide training, system maintenance, troubleshooting, reporting and access administration.
• Aid provider onboarding and workflow optimisation for improved operations and patient care.

Skills

IT support experience

EHR support experience

Workflow optimization

Education

Health information technology (certificate/degree)

Tools

Epic

OCHIN

Job description

At Columbia River Health, we’re looking for an EHR Site Specialist to help our team get the most out of Epic/OCHIN. Your support will help staff feel confident, keep workflows running smoothly, and make a difference in the care our patients receive.

Benefits: We offer a wide range of employee benefits to support you at work and beyond.

Maintains, supports and optimises the clinic's electronic health record systems, working with CRH leadership, providers, clinical, administrative staff and OCHIN to improve clinical workflows, operational efficiency, data integrity, privacy, regulatory compliance and revenue-cycle performance. Serves as CRH's primary EHR representative with OCHIN and provides daily application support, training, system maintenance, troubleshooting, reporting, access administration, provider onboarding and workflow optimisation.

Reports to: IT Manager

Required:

• High school diploma or GED equivalent
• Basic Life Support certification or the ability to obtain certification within six months of employment
• At least six months of information-technology or electronic-health-record support experience

Preferred:

• Experience with Epic and OCHIN is highly preferred
• Certificate, associate degree, bachelor's degree, or other education in health information technology, computer science, information systems, healthcare, or a related field
• Epic or OCHIN training, certification, or substantial hands-on experience
• Experience supporting clinical workflows, ambulatory healthcare operations, laboratory interfaces, provider onboarding, or revenue-cycle functions
• Candidates with at least two years of medical-field experience may be considered when they also possess relevant Epic or OCHIN EHR experience

Preferred items are not requirements. Not having one will not remove you from consideration.