Epic EHR Senior Application Advisor - Managed Services

Nordic Global; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Nordic Global is seeking a Senior Application Advisor for Managed Services. This role involves managing Epic EHR design, providing advanced troubleshooting services, and mentoring team members. You will work closely with clients to ensure application stability and guide teams towards effective solutions.

Qualified candidates should have extensive experience in Epic modules, strong problem-solving skills, and excellent communication abilities. The job supports professional growth while ensuring client success.

Qualifications

• 5+ years of experience implementing, training, or supporting Epic modules.
• Proven problem-solving and technical skills.
• Ability to work both independently and collaboratively within a team.

Responsibilities

• Perform expert-level troubleshooting for Epic applications.
• Oversee onboarding of new support team members.
• Mentor team members in technical and soft skills.

Skills

Problem-solving skills

Communication skills

Organizational skills

Customer service

Attention to detail

Education

Post-secondary education or equivalent experience

Epic certification in relevant modules

Tools

Microsoft Office applications

Ticketing systems

Job description

Nordic Global is seeking a Senior Application Advisor for Managed Services. This role involves managing Epic EHR design, providing advanced troubleshooting services, and mentoring team members. You will work closely with clients to ensure application stability and guide teams towards effective solutions.

Qualified candidates should have extensive experience in Epic modules, strong problem-solving skills, and excellent communication abilities. The job supports professional growth while ensuring client success.