Epic EHR & IT Support Specialist

Great Plains Tribal Leaders Health

Rapid City (SD)

On-site

USD 33,000 - 41,000

Full time

4 days ago

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Job summary

The EHR and IT Support Specialist at Oyate Health Center in Rapid City, SD provides front-line and specialized IT support for OCHIN Epic and clinical technologies. You will deploy, configure, maintain, and support end-user devices, software, user access, connectivity, and infrastructure to ensure secure, reliable access for healthcare delivery.

Ideal candidates hold an Associate degree in IT or related field with relevant experience, or a high school diploma plus extensive experience.

Qualifications

Associate degree in Information Technology or related field with 1 year of experience or high school diploma with 3 years of experience in help desk, IT operations, or related support.
Experience deploying and supporting hardware, software, user accounts, network-connected devices, and peripheral equipment is required.
Valid driver license and vehicle insurance when driving is required.

Responsibilities

Provide front-line and specialized IT support for OCHIN Epic and clinical technologies.
Deploy, configure, maintain, and support end-user devices, software, user access, connectivity, and infrastructure.
Serve as liaison among Information Technology, clinical operations, vendors, and end users to ensure secure, reliable access to systems.
Help maintain reliable, secure, and efficient access to systems needed for healthcare delivery and organizational operations.