EHR & IT Support Technician (Epic)
Great Plains Tribal Health
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Job summary
Great Plains Tribal Health in Rapid City, SD seeks an EHR and IT Support Specialist to provide front-line and specialized support for OCHIN Epic and related clinical technologies. You will configure and maintain end-user devices, software, access, and connectivity to ensure reliable healthcare delivery.
The role requires an Associate degree in IT or related field, plus hands-on hardware/software support. Occasional travel and collaboration with clinical operations, vendors, and IT are essential
Qualifications
- Associate degree or equivalent experience in IT/related field.
- Experience deploying and supporting hardware, software, user accounts, and networked devices.
- Valid driver license and vehicle insurance when driving is required.
Responsibilities
- Provide front-line and specialized technical support for OCHIN Epic and clinical technologies.
- Deploy, configure, and maintain end-user devices, software, and access management.
- Support connectivity, telecommunications, and infrastructure to ensure secure access to systems.
- Coordinate with IT, clinical operations, vendors, and end users to resolve issues.
Skills
Education
Tools
Job description
Great Plains Tribal Health in Rapid City, SD seeks an EHR and IT Support Specialist to provide front-line and specialized support for OCHIN Epic and related clinical technologies. You will configure and maintain end-user devices, software, access, and connectivity to ensure reliable healthcare delivery.
The role requires an Associate degree in IT or related field, plus hands-on hardware/software support. Occasional travel and collaboration with clinical operations, vendors, and IT are essential
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