Epic EHR Analyst - Enterprise Project Training (Flexible)

Baton Rouge General Medical Center; Baton Rouge (LA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

Generous paid time off

Flexible positions

Fit! program

Job summary

Baton Rouge General Medical Center is seeking an Epic Enterprise Project specialist to implement and support Epic applications across clinical and administrative workflows. You will collaborate with clinicians, IT staff, and Epic representatives to drive a successful enterprise-wide deployment.

The role requires Epic training or certification, strong customer service, and 2–5 years of IT experience. A Bachelor's degree in information technology is preferred.

Qualifications

• Completion of Epic related training projects/tests.
• Completion of Epic certification preferred.
• 2–5 years of experience in a related field.
• Strong customer service orientation with the ability to support internal users in a courteous, caring, and proactive manner.
• Strong communication skills and the ability to work collaboratively with users, teams, and Epic representatives.
• Demonstrated initiative, ethical standards, and respect for privacy and safety protocols.

Responsibilities

• Provide software support to internal customers for applicable operating systems and associated subsystems; manage and prioritize maintenance, upgrades, and efficient use of software systems.
• Serve as the liaison between end users and technical staff to ensure the system meets the organization's business needs.
• Act as the primary support contact for the application's end-users.
• Identify and resolve issues within the application and across other teams.
• Guide workflow design, system building, testing, and analysis of technical issues.
• Implement system changes as requested by stakeholders.
• Communicate regularly with Epic representatives and attend project team meetings.
• Collaborate with business and technical teams to meet project deliverables and timelines.
• Develop an understanding of operational needs and assist in workflow optimization.
• Provide training and support for end users.
• Troubleshoot issues and maintain effective communication with leadership.
• Monitor project status, deliverables, and team communications.
• Perform all other duties as assigned

Skills

Customer service

Communication

Team collaboration

Issue resolution

Ethics & privacy

Education

Bachelor's degree in information technology

Tools

Epic

Job description

Baton Rouge General Medical Center is seeking an Epic Enterprise Project specialist to implement and support Epic applications across clinical and administrative workflows. You will collaborate with clinicians, IT staff, and Epic representatives to drive a successful enterprise-wide deployment.

The role requires Epic training or certification, strong customer service, and 2–5 years of IT experience. A Bachelor's degree in information technology is preferred.