Senior Epic Analyst - Enterprise Healthcare IT

Baton Rouge General Medical Center; Baton Rouge (LA); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Professional development

Generous paid time off

Flexible positions

Fit! program

Résumé du poste

Baton Rouge General Medical Center is seeking a skilled Epic professional to drive an Enterprise Project, implementing and supporting Epic applications across clinical and technical teams to enhance patient care and workflow efficiency.

The role requires Epic certification, strong problem-solving, and a customer-focused mindset. You will collaborate with clinicians and IT staff to optimize workflows and ensure project milestones are met on-site in Baton Rouge.

Qualifications

• Five or more years of related experience, including five or more years using personal computers such as email and internet applications.
• Bachelor of Science or Bachelor of Arts in Information Technology strongly preferred.
• PC hardware troubleshooting experience is helpful. Must complete Epic training, application certification projects, and tests to gain in-depth software knowledge.

Responsabilités

• Provide software and system-level support to internal customers for applicable operating systems, subsystems, hardware, and software tools.
• Serve as the primary support contact for the application's end users.
• Identify issues within the assigned application area and collaborate toward resolution.
• Guide workflow design, system build, and testing with Epic software.
• Identify and implement requested system changes.
• Liaise between end-user workflow needs and Epic implementation staff.
• Maintain regular communication with Epic representatives and attend weekly project meetings.
• Work with Epic representatives, business community, and end users to meet business needs and timelines.
• Attend site visits and integrated sessions to understand operational needs and set direction.

Connaissances

Epic certification

Customer-focused

Communication

Problem solving

Initiative

Formation

Bachelor’s degree (IT strongly preferred)

Description du poste

Baton Rouge General Medical Center is seeking a skilled Epic professional to drive an Enterprise Project, implementing and supporting Epic applications across clinical and technical teams to enhance patient care and workflow efficiency.

The role requires Epic certification, strong problem-solving, and a customer-focused mindset. You will collaborate with clinicians and IT staff to optimize workflows and ensure project milestones are met on-site in Baton Rouge.