Epic Application Analyst II | Healthcare IT & Training

Lake Charles Memorial Hospital; Lake Charles (LA); On-site; USD 90,000 - 120,000; Full time

Job summary

Lake Charles Memorial Hospital is seeking an Epic Application System Analyst II to manage moderate level support, configuration, and maintenance of Epic and related applications. The role focuses on troubleshooting, design, and workflow optimization to improve organizational performance.

Responsibilities include coordinating vendor engagement during implementation and troubleshooting, providing end-user training, and ensuring data security and compliance.

Qualifications

• Bachelor’s degree preferred in computer science, information systems, business administration, or related field.
• Associate degree required in computer science, information systems, business administration, or related field OR three or more years of relevant Healthcare IT OR three-years working as an Epic Certified Analyst OR five years of experience in healthcare operations.
• Epic certification within 90 days of completing Epic training; some roles may require multiple Epic certifications.

Responsibilities

• Facilitates organizational vision, development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient high-quality technology and applications systems.
• Evaluates technology, systems, and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions. Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of Epic and related application systems.
• Provides technical and end-user support for assigned application(s).
• Clearly articulate ideas and thoughts through written and verbal communications.
• Prepares professional business correspondence that is coherent, grammatically correct, and effective.
• Establishes effective working relationship with customers and vendors.
• Participates in problem solving with considerations of timeliness, effectiveness, and practicality when addressing customer needs and requests.
• Participates as an Epic Credentialed Trainer.
• Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion.
• Ensures security, integrity, and privacy of Lake Charles Memorial Health data in conjunction with LCMH policies and procedures.
• Problem solves and generates innovative, out-of-the-box solutions in conjunction with customers, vendors, and information technology.
• Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations.
• Participates in solution testing and the implementation of Epic and additional third-party applications with the outcomes documented clearly and concisely, stored according to organizational standards.
• Adheres to organizational policies, procedures, guidelines, and standards.
• Establishes deadlines and personal work plans to effectively manage time.
• Accurately completes and submits work and status reports in a timely manner.

Skills

End-user support

Troubleshooting

Vendor coordination

Education

Bachelor's degree preferred

Associate degree required

Epic Certified Analyst experience

Healthcare operations experience

Tools

Epic

Job description

Lake Charles Memorial Hospital is seeking an Epic Application System Analyst II to manage moderate level support, configuration, and maintenance of Epic and related applications. The role focuses on troubleshooting, design, and workflow optimization to improve organizational performance.

Responsibilities include coordinating vendor engagement during implementation and troubleshooting, providing end-user training, and ensuring data security and compliance.