Epic Application Analyst I: Healthcare IT Support & Training

Lake Charles Memorial Health System; Lake Charles (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

Lake Charles Memorial Health System in Lake Charles, LA is seeking an Epic Application System Analyst I to provide novice level support and configuration of Epic and third-party applications. You will troubleshoot, design, configure, support, and maintain software to maximize organizational performance.

The role involves collaborating with IT teams and coordinating vendor engagement for implementations and troubleshooting.

Qualifications

• At least 1 year of healthcare experience with IT exposure.
• Associates degree with active state certification or related on-the-job training.
• Bachelor's degree preferred.
• Candidate must be a Pharmacy Technician, Nurse, or Pharmacist.

Responsibilities

• Plan and coordinate the build of assigned information system(s).
• Develop and implement education plans for super users and staff.
• Lead upgrades including testing and staff education.
• Provide technical and end-user support under supervision.
• Analyze workflows and identify opportunities to improve adoption.
• Coordinate vendor engagement during implementation and troubleshooting.
• Create documentation and training to meet end-user needs.

Skills

Healthcare IT experience

Pharmacy technician/nurse/pharmacist

Education

Associates degree with state certification or equivalent on-the-job training

Bachelor's degree preferred

Job description

Lake Charles Memorial Health System in Lake Charles, LA is seeking an Epic Application System Analyst I to provide novice level support and configuration of Epic and third-party applications. You will troubleshoot, design, configure, support, and maintain software to maximize organizational performance.

The role involves collaborating with IT teams and coordinating vendor engagement for implementations and troubleshooting.