Epic Credential Trainer- Rn

University Health; Pleasanton (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

University Health is seeking an experienced Epic Credentialed Trainer with proven expertise in training quality and curriculum refinement. The role involves in-person support, mentoring CT I staff, and close collaboration with Principal Trainers to enhance training materials and workflows.

The position requires an active RN license, a degree in IT or related field, and experience with Epic application systems. Strong communication and organizational skills are essential for successful operations.

Qualifications

• Must hold an active RN license.
• Bachelor's degree in IT or related field is preferred.
• Experience with Epic application systems and general training in a healthcare setting is preferred.
• Knowledge of adult learning principles is essential.
• Proficiency in Word, Excel, and PowerPoint is required.
• A minimum of two years as a Credentialed Trainer I and completion of the Epic Advancement Program for CT III are required.

Responsibilities

• Advanced Epic training and quality enhancement responsibilities.
• Curriculum refinement and materials improvement.
• Operational support and in-person/remote training delivery.
• Mentorship of CT I staff and collaboration with Principal Trainers.
• Facilitation of department sessions and participation in upgrade planning.
• Represent Epic in operational meetings and provide just-in-time support.

Skills

Adult learning

Training delivery

Communication

Customer service

Organization

Education

RN license

Bachelor's degree in IT or related field

Epic Advancement Program CT III

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

POSITION SUMMARY/RESPONSIBILITIES

Serves as an advanced Epic Credentialed Trainer with increased responsibility for training quality, curriculum refinement, and operational support. Provides higher‑level in person support, mentors CT I staff, and collaborates more closely with Principal Trainers to improve training materials and workflows. Facilitates department‑based sessions, supports optimization initiatives, and participates in planning and implementing new enhancements or upgrades. Represents Epic in operational meetings more frequently and provides advanced just‑in‑time support via telephone, electronic communication, or in person.

EDUCATION/EXPERIENCE

Must have current, active registered nurse license issued by appropriate governing body. Bachelor’s degree in information technology or other work related field is preferred. Experience in Epic application systems and general training in a healthcare setting is preferred. Knowledge of adult learning principles is essential. Proficiency in Microsoft Word, Excel, and PowerPoint is required. Effective communication, customer service, and organizational skills are essential. A minimum of two years of experience as a Credentialed Trainer I and successful completion of all requirements of the Epic Advancement Program for CT III are required.