Epic Credential Trainer- Rn

University Health; Hondo (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

University Health seeks an advanced Epic Credentialed Trainer to lead training quality, refine curriculum, and support operations in a healthcare setting. You will mentor CT I staff and collaborate with Principal Trainers to improve materials and workflows.

Responsibilities include facilitating department-based sessions, supporting optimization initiatives, and participating in planning new Epic enhancements.

Qualifications

• Active RN license required and in good standing.
• Epic application systems experience preferred.
• Two years as a Credentialed Trainer I with Epic Advancement Program CT III completion.

Responsibilities

• Train with high quality standards and refine curricula.
• Mentor CT I staff and collaborate with Principal Trainers.
• Lead department sessions and support optimization initiatives.
• Assist with Epic upgrades and provide advanced support in person or remotely.

Skills

Epic Credentialed Trainer

Adult learning principles

Effective communication

Education

Bachelor’s degree in information technology or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

POSITION SUMMARY/RESPONSIBILITIES

Serves as an advanced Epic Credentialed Trainer with increased responsibility for training quality, curriculum refinement, and operational support. Provides higher‑level in person support, mentors CT I staff, and collaborates more closely with Principal Trainers to improve training materials and workflows. Facilitates department‑based sessions, supports optimization initiatives, and participates in planning and implementing new enhancements or upgrades. Represents Epic in operational meetings more frequently and provides advanced just‑in‑time support via telephone, electronic communication, or in person.

EDUCATION/EXPERIENCE

Must have current, active registered nurse license issued by appropriate governing body. Bachelor’s degree in information technology or other work related field is preferred. Experience in Epic application systems and general training in a healthcare setting is preferred. Knowledge of adult learning principles is essential. Proficiency in Microsoft Word, Excel, and PowerPoint is required. Effective communication, customer service, and organizational skills are essential. A minimum of two years of experience as a Credentialed Trainer I and successful completion of all requirements of the Epic Advancement Program for CT III are required.