Epic Credential Trainer- Rn

University Health; Boerne (TX); On-site; USD 95,000 - 125,000; Full time

Job summary

University Health is seeking an advanced Epic Credentialed Trainer to lead training quality, refine curricula, and support operational improvements in a healthcare setting. This role mentors CT I staff, collaborates with Principal Trainers, and helps implement new Epic enhancements.

In-person and telecommunication support is provided across departments. The ideal candidate holds an active RN license, IT-related degree, and Epic Advancement Program CT III completion, with strong adult learning

Qualifications

• Must have current, active registered nurse license.
• Bachelor’s degree in information technology or other work related field is preferred.
• Experience in Epic application systems and general training in a healthcare setting is preferred.
• Knowledge of adult learning principles is essential.
• Proficiency in Microsoft Word, Excel, and PowerPoint is required.
• A minimum of two years of experience as a Credentialed Trainer I and successful completion of all requirements of the Epic Advancement Program for CT III are required.

Responsibilities

• Advances as Epic Credentialed Trainer with higher responsibility for training quality and curriculum refinement.
• Provides in person support, mentors CT I staff, and collaborates with Principal Trainers to improve materials and workflows.
• Facilitates department-specific sessions and participates in planning and implementing enhancements or upgrades.

Skills

Epic training

Adult learning principles

Healthcare training

MS Office

Education

RN license

Bachelor’s degree in IT or related field

Epic Advancement Program CT III

Tools

Epic

Microsoft Office

Job description

POSITION SUMMARY/RESPONSIBILITIES

Serves as an advanced Epic Credentialed Trainer with increased responsibility for training quality, curriculum refinement, and operational support. Provides higher‑level in person support, mentors CT I staff, and collaborates more closely with Principal Trainers to improve training materials and workflows. Facilitates department‑based sessions, supports optimization initiatives, and participates in planning and implementing new enhancements or upgrades. Represents Epic in operational meetings more frequently and provides advanced just‑in‑time support via telephone, electronic communication, or in person.

EDUCATION/EXPERIENCE

Must have current, active registered nurse license issued by appropriate governing body. Bachelor’s degree in information technology or other work related field is preferred. Experience in Epic application systems and general training in a healthcare setting is preferred. Knowledge of adult learning principles is essential. Proficiency in Microsoft Word, Excel, and PowerPoint is required. Effective communication, customer service, and organizational skills are essential. A minimum of two years of experience as a Credentialed Trainer I and successful completion of all requirements of the Epic Advancement Program for CT III are required.