Epic Applications Analyst - SER & Security (Remote)

Xtensys; Knoxville (TN); Remote; USD 85,000 - 115,000; Full time

Job summary

Xtensys is seeking an Epic Applications Analyst - Epic Security and Provider Management (SER) to provide intermediate system-level support for multi-user clinical and financial Epic apps, OS, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and support of these systems. Requires intermediate knowledge of systems analysis and project management.

The role emphasizes collaboration with clinical, operational, financial, IT and other teams,

Qualifications

• Experience supporting Epic applications in a healthcare setting.
• Active Epic Security certification is required.
• Up to 25% travel for go-live implementations.
• Remote work arrangement with East Coast alignment.

Responsibilities

• Provide system-level support for Epic applications, including installation, configuration, maintenance, troubleshooting, and optimization.
• Support builds, upgrades, implementations, testing and validation to maintain functionality.
• Investigate issues, identify root causes, and implement solutions using best practices.
• Translate business, clinical, and financial requirements into technical solutions.
• Collaborate with clinical, operational, IT and other teams to resolve issues and improve workflows.
• Deliver end-user training and ongoing support to promote proficiency.
• Lead project planning, milestones, and coordinate tasks to meet timelines.
• Communicate status, risks, and changes to stakeholders; escalate as needed.
• Identify opportunities for continuous improvement in functionality and processes.
• Participate in an on-call rotation to support system stability.

Skills

Epic Applications

Systems analysis

Healthcare IT

Project management

Communication

Problem solving

Collaboration

On-call support

Education

Bachelor's degree in healthcare information technology or related field

Job description

Xtensys is seeking an Epic Applications Analyst - Epic Security and Provider Management (SER) to provide intermediate system-level support for multi-user clinical and financial Epic apps, OS, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and support of these systems. Requires intermediate knowledge of systems analysis and project management.

The role emphasizes collaboration with clinical, operational, financial, IT and other teams,