Epic Applications Analyst (Remote) – Healthcare Tech Leader

Community Health System Services LLC; United States; Remote; USD 80,000 - 115,000; Full time

Job summary

Xtensys Connected Health Solutions is seeking an Epic Applications Analyst to support Grand Central and related Epic modules. You will manage system-level tasks, assist with builds, and troubleshoot issues for clinical and financial apps while collaborating across IT, clinical, and operational teams.

You will translate user needs into technical solutions, train end users, and help drive project delivery in a remote work setup. A healthcare IT background and Epic certifications are required.

Qualifications

• Bachelor's degree in healthcare information technology or a related field.
• Active Epic certification (Grand Central) is required; Prelude certification preferred.
• 3+ years of experience supporting Epic applications and healthcare tech.
• Experience in system builds, configuration, testing, and delivery.

Responsibilities

• Provide system-level support for Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization.
• Support application builds, upgrades, implementations, testing, and validation to maintain functionality and stability.
• Investigate and resolve application issues, identify root causes, and implement sustainable solutions.
• Gather and translate business, clinical, and financial requirements into technical solutions.
• Partner with clinical, operational, financial, IT, and other teams to resolve issues and improve workflows.
• Provide end-user training and support to promote application proficiency.
• Lead and participate in project planning, milestones, and work plans; coordinate tasks to meet timelines.
• Communicate project status, risks, and changes to stakeholders; escalate complex issues as needed.
• Identify opportunities to improve functionality and stay informed of Epic best practices.
• Participate in on-call rotation to support system stability.

Skills

Epic software

Systems analysis

Project management

End-user training

Cross-functional collaboration

Customer service

On-call support

Technical troubleshooting

Education

Bachelor's degree in healthcare IT

Tools

Epic Grand Central

Epic Prelude

Job description

Xtensys Connected Health Solutions is seeking an Epic Applications Analyst to support Grand Central and related Epic modules. You will manage system-level tasks, assist with builds, and troubleshoot issues for clinical and financial apps while collaborating across IT, clinical, and operational teams.

You will translate user needs into technical solutions, train end users, and help drive project delivery in a remote work setup. A healthcare IT background and Epic certifications are required.