Epic Applications Analyst — Remote & On‑Call

Advocate Health; Alton (IL); À distance; USD 85 000 - 110 000; Plein temps

Résumé du poste

Advocate Health in the United States is seeking an IT professional to analyze and optimize Epic applications within a healthcare setting. The role includes mapping and improving clinical and business processes, performing workflow analyses, and configuring systems to meet business needs.

Responsibilities cover creating test plans, conducting various levels of testing, and developing training materials for end-users.

Qualifications

• Bachelor's Degree (or equivalent knowledge) in Computer Science or related field.
• Typically requires 3 years in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences.
• Experience in Epic and other Healthcare applications.
• Project management experience with ability to use project management software.
• Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills.
• Ability to work closely with health care application users, vendors, and technical professionals.

Responsabilités

• Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned Epic application(s).
• Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices.
• Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions.
• Perform applicable system(s) configuration that meets business requirements.
• Develop test plans, test cases, and test scripts to validate performance of all functions.
• Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes.
• Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project
• Effectively explains the functioning of the assigned application(s) and related systems to the users.
• Assists users with using the full functionality of the application(s) and process flow
• Develop and maintain product documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines.
• Completes all appropriate change and quality control documentation using department standards.
• Communicate project status and upgrades to clinic users, including any potential delays/downtime related to application(s).
• Schedules and manages application version upgrades for assigned applications.
• Resource for assigned application(s).
• Assist with support and troubleshooting as needed.

Connaissances

Business process mapping

Requirements analysis

Project management

Communication skills

Healthcare IT experience

Formation

Bachelor's Degree in Computer Science or related field

Outils

Epic

Epic certification

Description du poste

Advocate Health in the United States is seeking an IT professional to analyze and optimize Epic applications within a healthcare setting. The role includes mapping and improving clinical and business processes, performing workflow analyses, and configuring systems to meet business needs.

Responsibilities cover creating test plans, conducting various levels of testing, and developing training materials for end-users.