Epic Analyst IV - Blood Bank & EHR Integration Specialist

UAB Medicine; Birmingham (AL); On-site; USD 97,000 - 157,000; Full time

Job summary

UAB Medicine in Birmingham, AL, is seeking an experienced Health IT Analyst to participate in the analysis, design, implementation, and ongoing support of software critical to healthcare operations including Epic. You will maintain positive stakeholder relationships, optimize performance, and stay current with new developments while providing on-call system support.

The role emphasizes Epic integration projects, interface testing, and collaboration with Blood Bank, Laboratory, clinical teams,

Qualifications

• Bachelor's degree in Information Technology or a related field and eight (8) years of healthcare application support experience required.
• Epic certification in area of support or certification obtained within 12 weeks of completing Epic training with no more than two testing attempts required.

Responsibilities

• Provide day-to-day application support for SafeTrace Blood Bank and associated integrations with Epic.
• Support interfaces and workflows between SafeTrace, Epic, laboratory systems, medical devices, and other downstream or upstream systems.
• Troubleshoot application, interface, connectivity, and workflow issues and coordinate resolution with internal technical teams and vendors.
• Monitor interfaces and identify failed, delayed, or incomplete transactions.
• Work closely with Blood Bank, Laboratory, clinical teams, and IT staff to understand workflow requirements and resolve system issues.
• Participate in SafeTrace and Epic integration implementations, upgrades, patches, enhancements, and optimization initiatives.
• Coordinate and perform application and interface testing, including functional, integration, regression, and user acceptance testing.
• Validate that orders, patient information, results, blood product information, and other applicable data are transmitted accurately between integrated systems.
• Develop and maintain test scripts, support procedures, workflow documentation, downtime procedures, and troubleshooting guides.
• Participate in change management processes and ensure appropriate testing and documentation are completed before production changes.
• Coordinate with vendors and internal teams during troubleshooting, maintenance, upgrades, and system changes.
• Assist with root-cause analysis of application and integration incidents.
• Support system access and security processes in accordance with organizational policies.

Skills

Healthcare application support

Epic experience

Stakeholder communication

Education

Bachelor's degree in Information Technology or related field

Tools

Epic software

Job description

UAB Medicine in Birmingham, AL, is seeking an experienced Health IT Analyst to participate in the analysis, design, implementation, and ongoing support of software critical to healthcare operations including Epic. You will maintain positive stakeholder relationships, optimize performance, and stay current with new developments while providing on-call system support.

The role emphasizes Epic integration projects, interface testing, and collaboration with Blood Bank, Laboratory, clinical teams,