Epic Ambulatory Systems Analyst - Remote

Highmark Health; Little Rock (AR); On-site; USD 95,000 - 116,000; Full time

Job summary

Highmark Health is seeking a specialist to configure, roll out, and support Epic Ambulatory applications. The role includes analysis, requirements definition, design, testing, and problem resolution across Epic environments.

Candidates should demonstrate Epic knowledge, strong customer service, and the ability to manage small to medium projects while keeping stakeholders informed throughout the process.

Qualifications

• Excellent customer service skills.
• Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity.
• Epic Application Certification within 6 months.

Responsibilities

• Configure, roll out, and support the Ambulatory Epic application(s).
• Perform business/systems analysis, define requirements, and document them.
• Plan, design/build, test, implement and support Epic workflows and environments.
• Provide end-user guidance and resolve system issues.
• Contribute to small to medium projects and update stakeholders on progress.

Skills

Customer service

Analysis & design

Epic administration

Education

Bachelor’s degree in CS/IS/Healthcare

Tools

Epic Ambulatory

Job description

Highmark Health is seeking a specialist to configure, roll out, and support Epic Ambulatory applications. The role includes analysis, requirements definition, design, testing, and problem resolution across Epic environments.

Candidates should demonstrate Epic knowledge, strong customer service, and the ability to manage small to medium projects while keeping stakeholders informed throughout the process.