Epic Ambulatory Systems Analyst — Remote Implementation

Highmark Health; Georgia; Remote; USD 95,000 - 116,000; Full time

Job summary

Highmark Health is seeking a professional to configure, roll out, and support the Ambulatory Epic application(s). The role includes business and systems analysis, requirements definition, and documentation to ensure standardized workflows across Epic environments.

You will design, test, and implement Epic configurations, while guiding end-users to maximize system effectiveness and resolve issues. A track record in project coordination and strong customer service is expected.

Qualifications

• 3 years of systems administration experience within one or more Epic modules.
• Experience with Epic Ambulatory.
• Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.
• Epic Application Certification within 6 months.
• 2 years of relevant work experience in lieu of an Associate's Degree
• Strong problem-solving and root-cause analysis skills.
• Excellent customer service skills.
• Ability to handle analysis, design, configuration and testing tasks at basic to moderate complexity.

Responsibilities

• Configure, roll out, and support the Ambulatory Epic application(s).
• Perform workflows analyses and document requirements.
• Design, test, implement, and support Epic configurations.
• Provide end-user guidance and resolve system issues.
• Manage small to medium projects and update stakeholders regularly.
• Conduct root-cause analysis of problems.

Skills

Epic Ambulatory

Systems analysis

Requirements docs

Customer service

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Epic

Job description

Highmark Health is seeking a professional to configure, roll out, and support the Ambulatory Epic application(s). The role includes business and systems analysis, requirements definition, and documentation to ensure standardized workflows across Epic environments.

You will design, test, and implement Epic configurations, while guiding end-users to maximize system effectiveness and resolve issues. A track record in project coordination and strong customer service is expected.