Environmental Services Supervisor - Luxor

MGM Resorts; United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Wellness programs

Employee discounts

Free meals

Free parking

Health benefits

Professional development

Job summary

MGM Resorts International in Las Vegas is seeking an Environmental Services Supervisor to lead a team and uphold the highest standards of cleanliness across the casino, public areas, and offices. You will coach staff, manage daily operations, and ensure guest satisfaction with professional, friendly service.

Required are 21+ years old, a high school diploma or GED, and at least 2 years of relevant experience in a resort setting.

Qualifications

• Must be at least 21 years old.
• High School Diploma or GED required.
• Minimum of 2 years of relevant prior experience.
• Experience in general cleaning within a resort environment preferred.

Responsibilities

• Supervise environmental services team and schedule.
• Coach and train employees; address questions and concerns.
• Maintain highest cleanliness standards in casino and public areas.
• Conduct daily inspections and briefings; manage end-of-shift report.
• Assist with admin and operations in coordination with leadership.

Skills

Supervisory experience

Team leadership

Guest service

Coaching

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Job Description

THE JOB: The Environmental Services Supervisor will set the stage for guest experience with your smile and service. By understanding their unique stories and needs, the candidate will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

THE DAY-TO-DAY:

• Responsible for supervisory duties for team of environmental Services (EVS) employees. Assists with scheduling, coaching, counseling, discipline and training of employees
• Manages employee questions and guest concerns to ensure all department procedures, policies, and service standards are being adhered to during shift
• Provide direction and support to achieve the highest cleanliness standards in the Casino, Public Areas, Offices and other required areas
• Conduct daily inspections, briefings and team updates: meet with employees as needed for training, coaching, and facilitating required compliance training
• Responsible for preparing end of shift report and manage any property maintenance issues with facilities
• Consistently offer professional, friendly and engaging service
• Assist with other administrative and operational functions in collaboration with department leadership

THE IDEAL CANDIDATE:

• Must be a minimum of 21 years old required
• High School Diploma or GED required
• Minimum of 2 years of relevant prior experience required
• Experience in general cleaning within a resort environment preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community