Shift Manager - Environmental Services - Aria

MGM Resorts International; Las Vegas (NV); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health & Income Protection benefits

Professional development opportunities

Free meals in employee dining room

Free parking on and off-shift

Wellness incentive programs

Discounts on hotel, dining, and more

Job summary

MGM Resorts International is seeking an Environmental Services Shift Manager in Las Vegas to lead daily EVS/PAD operations and support teams in delivering a pristine guest environment.

The ideal candidate has 2+ years of EVS/PAD management experience in a Forbes/AAA-level resort, strong leadership and customer service skills, and is 21+ with a HS diploma or GED.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• Two years of prior EVS/PAD management experience.
• Experience in Forbes Travel Guide 5 Star or AAA 5 Diamond resort preferred.
• Exceptional customer service and interpersonal skills.

Responsibilities

• Oversee daily shift operations and maintain cleanliness standards.
• Conduct inspections of public areas, offices, back-of-house areas, and the casino.
• Utilize scheduling and labor management knowledge to support efficient operations.
• Lead, train, and coach team members to uphold service standards.
• Drive guest experience and contribute to WOW moments for guests.

Skills

Leadership

Coaching

Training

Time management

Customer service

Education

High School Diploma or GED

Job description

**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB:** Join the team as an Environmental Services Shift Manager, where you’ll play a key leadership role in maintaining cleanliness, presentation, and overall guest experience throughout the property. In this role, you’ll oversee daily EVS/PAD operations, support team members, and help ensure operational excellence in a fast-paced resort environment.Working closely with leadership and frontline teams, you’ll drive service standards, support daily operations, and help create a clean, welcoming environment guests will remember.You will play a vital role in our mission to own the guest’s experience and create **WOW** memories that they will carry with them far beyond their stay with us! **THE DAY-TO-DAY:*** Oversee daily operations for the assigned shift while consistently providing professional, friendly, and engaging service* Conduct frequent inspections of public areas, offices, back-of-house areas, and the casino to maintain high cleanliness standards* Utilize scheduling and labor management knowledge to support efficient operations* Demonstrate strong organizational, leadership, training, and coaching skills while effectively working under time constraints with attention to detail **THE IDEAL CANDIDATE:*** Must be 21 years of age or older* High School Diploma or GED* Two (2) years of prior relevant experience, preferably in EVS/PAD Management within a similar Forbes Travel Guide 5 Star or AAA 5 Diamond Resort* Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders**THE PERKS & BENEFITS:*** Health & Income Protection benefits (for eligible employees)* Professional and personal development opportunities through employee programs and network groups* Free meals in our employee dining room* Free parking on and off-shift at all MGM Resorts properties* Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts**VIEW JOB DESCRIPTION:**https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16095 Are you ready to **JOIN THE SHOW**? Apply today!