Environmental Services Specialist

SET Environmental Inc; Wheeling (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

SET Environmental Inc. is seeking an Environmental Services Specialist to coordinate daily field service and transportation jobs, assist in emergency responses, and manage waste profiling and manifesting.

The role supports the sales team by pricing disposal options and qualifying leads, while ensuring customer needs are addressed promptly. The ideal candidate has a 4-year degree in science or equivalent experience, strong communication skills, and proficient computer use.

Qualifications

• Excellent verbal & written communication skills.
• Proficient computer skills (Word, Excel, Outlook).
• Must be detail oriented with solid problem-solving abilities.
• 4-year degree or 4+ years in a team environment with customer service experience.

Responsibilities

• Coordinate daily field service and transportation jobs.
• Assist in coordinating emergency responses with other SET departments.
• Provide waste profiling, manifesting and management.
• Provide disposal site pricing to the sales department.
• Assist in qualifying incoming leads and direct to appropriate salesperson.
• Attend to customer needs and calls promptly.
• Perform daily customer service responsibilities.
• Work closely with the sales department to offer transportation and disposal options.
• Recommend services by collecting customer information and analyzing needs.
• Collaborate with operational groups and designated sales reps.
• Perform other duties as necessary.

Skills

Communication

Customer service

Multi-tasking

Detail-oriented

Self-motivated

Team collaboration

Education

Bachelor's degree in science

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

POSITION DESCRIPTION

An Environmental Services Specialist at SET Environmental is responsible to:

• Prepare paperwork and coordinate daily field service and transportation jobs
• Help coordinate emergency responses with other SET departments
• Provide waste profiling, manifesting and management
• Provide disposal site pricing to sales department
• Assist in qualifying incoming leads and direct to appropriate salesperson
• Make sure customer needs/calls are attended to as quickly as possible
• Perform daily customer service responsibilities
• Work closely with the sales department, supplying them with creative transportation and disposal options
• Recommend potential services to management by collecting customer information and analyzing customer needs
• Work cooperatively with operational groups
• Work closely/cooperatively with designated sales representative(s)
• Perform any other miscellaneous duties as necessary

POSITION REQUIREMENTS

• 4-year degree, preferably in a science field or 4+ years working in a team environment and preferably in a customer service role
• Proficient computer skills (Microsoft Word, Excel, and Outlook)
• Excellent verbal & written communication skills
• Solid reasoning and problem-solving skills
• Proven self-starter, highly motivated, sets aggressive goals
• Ability to effectively multi-task while managing a heavy workload
• Must be detail orientated