Environmental Client Services Specialist | Logistics

Addison Group; La Verne (CA); On-site; USD 80,000 - 95,000; Full time

Job summary

Addison Group is partnering with a growing environmental services company to identify a Client Services Representative to join their team. This is a great opportunity for a customer service, administrative, operations, logistics, or inside sales professional looking to take on a role with a strong mix of customer interaction, coordination, data management, and operational support.

The ideal candidate will have 3+ years of relevant experience, strong attention to detail, excellent communication

Qualifications

• High school diploma or GED required.
• 3+ years of relevant professional experience.
• Experience in customer service, administrative support, operations, logistics, or inside sales.
• Strong verbal and written communication skills.
• Highly responsive and customer-focused.
• Strong attention to detail and accuracy.
• Experience with Microsoft Office Suite and spreadsheets.
• Experience with CRM, ERP, or other business systems.
• Ability to manage and interpret operational and pricing data.
• Strong organizational and time management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Ability to work independently and collaboratively.
• Environmental services, waste management, or hazardous waste experience is a plus.
• Familiarity with EPA, RCRA, or DOT regulations is a plus.

Responsibilities

• Serve as a primary point of contact for customers, coordinating service needs and responding to inquiries.
• Coordinate hazardous and non-hazardous waste disposal, transportation, and environmental services.
• Prepare quotes and provide inside sales and technical support as needed.
• Support sales representatives with proposals, presentations, and customer materials.
• Coordinate transportation logistics and service scheduling.
• Communicate updates between customers, field teams, operations, transportation, and internal departments.
• Enter and manage work orders, customer information, pricing, and job details within internal systems.
• Review service documentation, manifests, bills of lading, work orders, and supporting records for accuracy.
• Identify and resolve discrepancies prior to billing and invoicing.
• Support accounts payable and accounts receivable activities.
• Maintain accurate customer, pricing, and operational data.
• Assist with customer reporting, annual summaries, and revenue reporting.
• Maintain organized documentation to support billing, reporting, and audit requirements.
• Follow all company health and safety policies and procedures.
• Provide additional administrative and operational support as needed.

Skills

Customer service

Administrative support

Operations

Logistics

Inside sales

Verbal communication

Written communication

Microsoft Office

CRM systems

ERP systems

Data management

Problem solving

Time management

Education

High school diploma or GED

Tools

CRM

ERP

Microsoft Excel

Job description

Addison Group is partnering with a growing environmental services company to identify a Client Services Representative to join their team. This is a great opportunity for a customer service, administrative, operations, logistics, or inside sales professional looking to take on a role with a strong mix of customer interaction, coordination, data management, and operational support.

The ideal candidate will have 3+ years of relevant experience, strong attention to detail, excellent communication