Entry-Level Travel Booking Assistant | Remote

Wanderwell Collective; Baltimore (MD); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Structured onboarding

Booking platforms access

Flexible remote work

Supportive team culture

Job summary

Wanderwell Collective seeks an Entry-Level Travel Booking Assistant to support clients in vacation planning, reservations, and itinerary coordination. This fully remote role suits those who stay organized and enjoy helping others, with structured onboarding and ongoing support.

No prior travel industry experience is required; comprehensive training is provided to help you grow into a confident coordinator.

Qualifications

• Strong communication and interpersonal skills required.
• Comfortable using online platforms and basic computer systems.
• Detail-oriented with strong organizational abilities.
• Self-motivated and able to manage time independently.
• Customer service, hospitality, or administrative experience is a plus, but not required.

Responsibilities

• Assist clients with researching and coordinating vacation options.
• Support the booking process for flights, hotels, cruises, and packaged travel.
• Communicate professionally with clients via phone, email, and messaging.
• Maintain accurate reservation records and client information.
• Review travel details for accuracy and completeness.
• Provide timely follow-up and customer care before and after travel.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Customer service

Job description

Position Overview

We are seeking a detail-oriented and customer-focused Entry-Level Travel Booking Assistant to support clients with vacation planning, reservations, and itinerary coordination. This fully remote position is ideal for individuals who enjoy helping others, staying organized, and working in a structured yet flexible environment.

Position Overview

We are seeking a detail-oriented and customer-focused Entry-Level Travel Booking Assistant to support clients with vacation planning, reservations, and itinerary coordination. This fully remote position is ideal for individuals who enjoy helping others, staying organized, and working in a structured yet flexible environment.

No prior travel industry experience is required. Comprehensive training and ongoing support are provided.

Key Responsibilities

• Assist clients with researching and coordinating vacation options
• Support the booking process for flights, hotels, cruises, and packaged travel
• Communicate professionally with clients via phone, email, and messaging
• Maintain accurate reservation records and client information
• Review travel details for accuracy and completeness
• Provide timely follow-up and customer care before and after travel

Qualifications

• Strong communication and interpersonal skills
• Comfortable using online platforms and basic computer systems
• Detail-oriented with strong organizational abilities
• Self-motivated and able to manage time independently
• Customer service, hospitality, or administrative experience is a plus, but not required

What We Provide

• Structured onboarding and training program
• Access to booking platforms and supplier resources
• Flexible remote work environment
• Supportive team culture

Ideal Candidate

This role is well suited for individuals seeking entry into the travel industry, career changers, stay-at-home professionals returning to the workforce, or those looking to build experience in customer service and reservations coordination.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.