Remote Travel Client Support Representative –Entry Level

Wanderwell Collective; New York (NY); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Structured onboarding

Remote-friendly

Travel booking tools

Collaborative team

Job summary

Wanderwell Collective in the United States is seeking a Remote Client Support Representative – Travel to assist clients with travel options, reservations, and itineraries, delivering a smooth booking experience.

This entry-level role offers structured onboarding, training, and exposure to travel booking tools in a fully remote environment, with a supportive team and opportunities to grow within the travel industry.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused with attention to detail.
• Comfortable navigating online systems and digital platforms.
• Ability to manage tasks independently in a remote setting.

Responsibilities

• Respond to client inquiries regarding travel options, reservations, and itinerary details.
• Assist with booking and confirming hotels, cruises, and vacation packages.
• Review travel information for accuracy, including dates and traveler details.
• Provide timely updates and professional communication before and after travel.
• Maintain organized client records and documentation.
• Deliver high-quality customer support in a fully remote environment.

Skills

Communication

Attention to detail

Remote work

Independent work

Customer service

Job description

Position Overview

We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative – Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process. This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.

Key Responsibilities

• Respond to client inquiries regarding travel options, reservations, and itinerary details
• Assist with booking and confirming hotels, cruises, and vacation packages
• Review travel information for accuracy, including dates and traveler details
• Provide timely updates and professional communication before and after travel
• Maintain organized client records and documentation
• Deliver high-quality customer support in a fully remote environment

Qualifications

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable navigating online systems and digital platforms
• Ability to manage tasks independently in a remote setting
• Previous customer service, hospitality, or administrative experience is helpful but not required

What We Offer

• Structured onboarding and step-by-step training
• Access to travel booking tools and supplier resources
• Flexible remote work environment
• Supportive and collaborative team structure

Ideal Candidate

This role is well suited for individuals seeking remote customer service work, professionals transitioning into the travel industry, or candidates with hospitality or administrative backgrounds looking to expand into travel support.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.