Fully Remote | Hotel Booking Assistant

OpenKrill; United States; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Structured onboarding and training

Fully remote work environment

Access to hotel booking platforms

Job summary

Openkrill is seeking a Hotel Booking Specialist to join our fully remote team in the United States. You will research accommodations, coordinate reservations, and ensure booking details are accurate for a smooth travel experience.

This entry-level position offers structured onboarding, ongoing training, and access to booking platforms, with a collaborative and supportive team environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online booking systems and digital tools.
• Ability to work independently in a remote environment.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Research and suggest hotel accommodations based on client preferences and travel needs.
• Coordinate and confirm hotel reservations, including dates, room types, and guest details.
• Respond to client inquiries regarding availability, pricing, and property amenities.
• Review booking information for accuracy and completeness.
• Maintain organized records of reservations and client communications.
• Provide follow-up support prior to arrival and after stay as needed.

Skills

Communication

Attention to detail

Organizational skills

Remote work

Customer service

Tools

Online booking systems

Job description

Position Overview

We are seeking detail-oriented and customer-focused individuals to join our team as a Hotel Booking Specialist. This fully remote role supports clients with researching accommodations, coordinating reservations, and ensuring accurate booking details for a smooth travel experience.

This is an entry-level opportunity within the travel and hospitality space. No prior travel experience is required. Structured onboarding and ongoing training are provided.

Key Responsibilities

• Assist clients with researching and selecting hotel accommodations based on preferences and travel needs
• Coordinate and confirm hotel reservations, including dates, room types, and guest details
• Respond to client inquiries regarding availability, pricing, and property amenities
• Review booking information for accuracy and completeness
• Maintain organized records of reservations and client communications
• Provide follow-up support prior to arrival and after stay as needed

Qualifications

• Strong written and verbal communication skills
• Excellent attention to detail and organizational abilities
• Comfortable using online booking systems and digital tools
• Ability to work independently in a remote environment
• Customer service, hospitality, or administrative experience is helpful but not required

What We Offer

• Structured onboarding and step-by-step training
• Access to hotel booking platforms and supplier resources
• Flexible fully remote work environment
• Supportive and collaborative team culture

Ideal Candidate

This role is ideal for individuals seeking remote customer service or hospitality-related work, those exploring entry into the travel industry, or professionals with service-oriented backgrounds.