Entry-Level Service & Fleet Support Advisor

Battle Motors Inc.; Detroit (MI); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid vacation and holidays

Professional development opportunities

Job summary

Battle Motors seeks an entry-level Service Advisor in Detroit to be the main contact between customers and the service department. No experience is required; a positive attitude and strong communication are essential to ensure quality deliveries and proactive outreach.

You will call on major customers, monitor repair status, and identify additional maintenance opportunities while supporting growth through excellent service and relationship-building.

Qualifications

• No experience required.
• Positive attitude and excellent work ethic.
• Strong verbal and written communication with ability to take notes.
• Ability to manage multiple priorities in a fast-paced service environment.
• Strong organizational skills and attention to detail in repair order documentation.
• Valid driver's license with clean driving record.
• Proficiency with computers, email, and standard office software.

Responsibilities

• Call upon and visit current customers to ensure excellent service.
• Prospect for new business in the Detroit area.
• Communicate repair status updates to customers throughout the service process, including any changes in scope, cost, or timeline.
• Handle customer inquiries, concerns, and complaints professionally.
• Build and maintain strong relationships with fleet accounts and repeat customers.
• Identify and recommend additional services and preventive maintenance based on vehicle condition.

Skills

Verbal communication

Written communication

Multitasking

Organizational skills

Customer service mindset

Tools

Office software

Job description

Battle Motors seeks an entry-level Service Advisor in Detroit to be the main contact between customers and the service department. No experience is required; a positive attitude and strong communication are essential to ensure quality deliveries and proactive outreach.

You will call on major customers, monitor repair status, and identify additional maintenance opportunities while supporting growth through excellent service and relationship-building.