Auto Service Advisor: Growth, Benefits & Customer Impact

Lafontainevolkswagen; Dearborn, Northern (MI, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Employee Referral Program

Employee Discounts

Benefits Package

401(k) and Employer Match

Paid Time Off

Holiday Pay

Job summary

LaFontaine Automotive Group in Dearborn seeks an Automotive Service Advisor to enhance customer satisfaction and promote additional services. You will greet customers, document their vehicle needs, and provide estimates while ensuring a professional experience.

The role requires a High School Diploma, strong communication skills, and at least two years of experience. Join a company committed to family values and community involvement while enjoying competitive pay and a robust benefits package.

Qualifications

• Must have strong written and verbal communication skills.
• Proficient in web navigation and computer usage.
• Professional personal appearance is required.
• At least 2 years of experience in a related field.

Responsibilities

• Schedule service work and sell additional services to customers.
• Greet customers in a friendly and professional manner.
• Advise customers on vehicle maintenance care.
• Provide estimates for labor and parts.

Skills

Problem Solving

Documentation

Computer Knowledge

Communication Skills

Customer Focus

Overcoming Objections

Positive Attitude

Team Player

Education

High School Diploma or GED

Job description

LaFontaine Automotive Group in Dearborn seeks an Automotive Service Advisor to enhance customer satisfaction and promote additional services. You will greet customers, document their vehicle needs, and provide estimates while ensuring a professional experience.

The role requires a High School Diploma, strong communication skills, and at least two years of experience. Join a company committed to family values and community involvement while enjoying competitive pay and a robust benefits package.