Entry-Level Service & Fleet Advisor

Battle Motors; United States; On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Professional development

Modern facility

Job summary

Battle Motors in Detroit is seeking an entry-level Service Advisor to serve as the primary contact between customers and the service department. No experience is required, but a positive attitude and strong communication are essential.

You will call on current customers, visit them, and prospect for new business while ensuring timely repair status updates and excellent service throughout the process.

Qualifications

• No experience required.
• Positive attitude and strong work ethic.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced service environment.
• Strong attention to detail in repair order documentation.

Responsibilities

• Engage with current customers to ensure excellent service.
• Prospect for new business in the Detroit area.
• Provide repair status updates to customers throughout service.
• Handle inquiries, concerns, and complaints professionally.
• Build relationships with fleet accounts and repeat customers.
• Support business development with maintenance opportunities.
• Assist outreach and stay aware of customer needs.
• Contribute to customer retention through follow-up and communication.

Skills

Communication skills

Multitasking

Organizational skills

Customer service

Attention to detail

Tools

Computers

Email

Office software

Job description

Battle Motors in Detroit is seeking an entry-level Service Advisor to serve as the primary contact between customers and the service department. No experience is required, but a positive attitude and strong communication are essential.

You will call on current customers, visit them, and prospect for new business while ensuring timely repair status updates and excellent service throughout the process.