Entry-Level Service Coordinator – Utilities Operations

Pacific Power; Albany (OR); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Life insurance

Tuition assistance

Mass Transit Pass

Job summary

PacifiCorp seeks an entry-level Service Coordinator to represent the company in a service center setting in Albany, Oregon. The role begins with a two-year training program, including potential overnight travel, and progression through base pay during training.

Responsibilities include handling emails and calls, data organization, payroll processing, and cross-group paperwork. Two years of customer service and proficiency with Microsoft Office are required.

Qualifications

• High School diploma or GED required.
• Two years customer service experience.
• Proficient with Microsoft Office suite.
• Must be detail oriented and able to multi-task.
• Passclerical aptitude and typing tests (30 WPM) required.
• Clear communication in person, in writing, and over the phone.

Responsibilities

• Manage emails, letters, packages, phones calls and other forms of correspondence.
• Process paperwork for internal or external use across various work groups.
• Organize and maintain project data to assist management with reporting requirements.
• Assist other service coordinators as needed to meet team objectives and deliverables.
• Work overtime during emergency operations.

Skills

Microsoft Office

Typing 30 WPM

Two years customer service

Communication skills

Detail oriented

Multi-tasking

Education

High School diploma or GED

Tools

SAP

Job description

PacifiCorp seeks an entry-level Service Coordinator to represent the company in a service center setting in Albany, Oregon. The role begins with a two-year training program, including potential overnight travel, and progression through base pay during training.

Responsibilities include handling emails and calls, data organization, payroll processing, and cross-group paperwork. Two years of customer service and proficiency with Microsoft Office are required.