Service Coordinator - Office Ops & Payroll (Entry Level)

PacifiCorp; Bend (OR); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with match

Life insurance

Tuition Assistance

Mass Transit Pass

Job summary

PacifiCorp is seeking customer-centric candidates to grow and sustain our culture of customer service excellence in Bend, Oregon. The role encompasses varied office tasks within a service coordination track, with progression through levels A–D based on training milestones.

The position is full-time, on-site, offering benefits and a structured training program, including potential overnight travel during the two-year program.

Qualifications

• High School or GED equivalent.
• Two years customer service experience.
• Proficient with Microsoft Office suite.
• Must be detail oriented with a demonstrated ability to multi-task.
• Successful in passing clerical aptitude test as well as a typing test at 30 WPM.
• Ability to clearly communicate in person, in writing and over the phone.

Responsibilities

• Manage emails, letters, packages, phones calls and other forms of correspondence.
• Process paperwork for internal or external use across various work groups.
• Organize and maintain project data to assist management with reporting requirements.
• Assist other service coordinators as needed to meet team objectives and deliverables.
• Extended work shifts during emergency operations.

Skills

Customer service

Microsoft Office

Detail oriented

Multi-tasking

Typing 30 WPM

Communication

Education

High School or GED

Tools

SAP

Job description

PacifiCorp is seeking customer-centric candidates to grow and sustain our culture of customer service excellence in Bend, Oregon. The role encompasses varied office tasks within a service coordination track, with progression through levels A–D based on training milestones.

The position is full-time, on-site, offering benefits and a structured training program, including potential overnight travel during the two-year program.