Entry-Level Utility Service Coordinator - Onsite Training

PacifiCorp; Albany (OR); On-site; USD 29,060 - 41,389; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Life insurance

Tuition Assistance

Mass Transit Pass

Job summary

PacifiCorp is seeking a Service Coordinator in Albany, Oregon to support daily office operations in a utility service center. This entry-level role includes a structured two-year training program with progressive base pay as training advances.

The successful candidate will develop clerical skills, office etiquette, and strong oral and written communication through company training. Responsibilities include customer communication, data entry, payroll processing, and project tracking.

Qualifications

• Two years customer service experience.
• Proficient with Microsoft Office suite.
• Typing test at 30 WPM is required.
• Clear communication in person, writing and over the phone.

Responsibilities

• Manage emails, letters, packages, phones calls and other forms of correspondence.
• Process paperwork for internal or external use across various work groups.
• Organize and maintain project data to assist management with reporting requirements.
• Assist other service coordinators as needed to meet team objectives and deliverables.
• Overtime may be required during emergency operations.

Skills

Customer service

Microsoft Office

Typing 30 WPM

Education

High School diploma or GED

Tools

SAP

Job description

PacifiCorp is seeking a Service Coordinator in Albany, Oregon to support daily office operations in a utility service center. This entry-level role includes a structured two-year training program with progressive base pay as training advances.

The successful candidate will develop clerical skills, office etiquette, and strong oral and written communication through company training. Responsibilities include customer communication, data entry, payroll processing, and project tracking.