Entry-Level Patient Access Specialist | NYC Per Diem & Growth

Hospital for Special Surgery; New York (NY); On-site; USD 38,000 - 53,000; Part time

Job summary

Hospital for Special Surgery seeks a Patient Access Specialist I to perform patient scheduling, pre-registration, and registration duties in a part-time, onsite role in New York, NY. This entry-level position supports patient access operations and aims to deliver an efficient, accurate, and positive patient experience.

Responsibilities include greeting and registering patients, collecting demographics and payments, verifying insurance, scheduling visits, and coordinating bed placement with

Qualifications

• High School Diploma or GED required.
• Strong computer skills (data entry, email, Outlook, MS Office).
• Typing 45–60 WPM with accuracy.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced, high-volume environment.
• Basic math skills (percentages, payments, etc.).
• Preferred: 0–1 year of experience in patient registration or admissions; Epic experience; bilingual skills.

Responsibilities

• Greet, interview, and register patients in person and by phone.
• Accurately collect and update demographic, insurance, and financial information.
• Verify insurance eligibility, benefits, authorizations, and pre-certifications.
• Collect co-pays and out-of-pocket payments.
• Schedule appointments, procedures, and follow-up visits.
• Scan and manage required documentation (IDs, insurance cards, consent forms).
• Manage high call volumes and triage calls professionally.
• Coordinate bed placement for post-recovery patients in collaboration with nursing staff.
• Provide patients with visit instructions and support throughout check-in/check-out.
• Float to other areas as needed to support operations.

Skills

Typing 45-60 WPM

Customer service

Communication

Data entry

MS Office

Education

High School Diploma or GED

Tools

Epic Prelude

Epic Cadence

Job description

Hospital for Special Surgery seeks a Patient Access Specialist I to perform patient scheduling, pre-registration, and registration duties in a part-time, onsite role in New York, NY. This entry-level position supports patient access operations and aims to deliver an efficient, accurate, and positive patient experience.

Responsibilities include greeting and registering patients, collecting demographics and payments, verifying insurance, scheduling visits, and coordinating bed placement with