Patient Access & Scheduling Coordinator

Saratoga Hospital; City of Saratoga Springs (NY); On-site; USD 26,000 - 38,000; Part time

Job summary

Saratoga Hospital in Saratoga Springs, NY is seeking a Per Diem Patient Access Specialist for the Regional Therapy department. You will handle registration, scheduling, and admissions to ensure accurate, confidential records across services.

Responsibilities include greeting patients, collecting demographics, verifying insurance, collecting co-pays, and coordinating with labs or imaging as needed. The role requires strong customer service, clear communication, and teamwork in a fast-paced

Qualifications

• Previous customer service experience, preferably in a healthcare or clinical setting.
• Strong communication and teamwork skills.
• Commitment to providing patient-first, high-quality service.
• Comfort working in a fast-paced, collaborative environment.

Responsibilities

• Greet patients and accurately enter information into the system, verify ID, and route calls to the appropriate department.
• Register patients, obtain signatures, ensure valid orders, and assist with admissions when needed.
• Verify insurance, check medical necessity, and handle authorization requests as appropriate.
• Collect patient co-pays and manage payments, estimates, and cash reconciliation.
• Maintain confidential medical records and respond to information requests per policy.
• Schedule appointments and basic diagnostic testing as needed in coordination with departments.

Skills

Customer service

Communication

Teamwork

Patient-first mindset

Education

High School diploma or GED

Job description

Saratoga Hospital in Saratoga Springs, NY is seeking a Per Diem Patient Access Specialist for the Regional Therapy department. You will handle registration, scheduling, and admissions to ensure accurate, confidential records across services.

Responsibilities include greeting patients, collecting demographics, verifying insurance, collecting co-pays, and coordinating with labs or imaging as needed. The role requires strong customer service, clear communication, and teamwork in a fast-paced