Entry-Level Operations Support Administrator

American Water Co.; Plainfield (NJ); On-site; USD 40,000 - 52,000; Full time

Job summary

American Water seeks an entry-level Operations Support Administrator in New Jersey to provide general administrative support for day‑to‑day operations. This role focuses on routine, transactional tasks under guidance from experienced staff.

You will coordinate calendars, prepare reports, enter data into systems, and support purchasing, vendor setup, and payroll-related tasks as needed. This position offers growth within a large utility company.

Qualifications

• High School diploma or GED required.
• 0-2 years’ clerical/administrative support experience preferred.
• Proficient in MS Word, Excel, and Outlook; SAP knowledge is a plus.

Responsibilities

• Provide general administrative support to managers and departments for daily operations.
• Coordinate travel arrangements and maintain departmental calendars and meeting schedules.
• Prepare, compose, and distribute routine correspondence, reports, and meeting minutes.
• Maintain inventory of office supplies, equipment, and materials; place replenishment orders as needed.
• Assist with obtaining permits and assembling standard documentation.
• Serve as a first‑point‑of‑contact for routine inquiries; escalate complex issues as appropriate.
• Gather information from operations leadership and systems to respond to questions.
• Explain basic company processes and procedures to customers and internal partners.
• Monitor and respond to assigned BPEMs per guidelines.
• Prepare and complete work orders following established policies.

Skills

Basic process & project management

Business acumen

Analytical skills

Verbal & written communication

Interpersonal skills

Customer/operations support knowledge

Data entry & reporting

MS Word, Excel, Outlook

SAP knowledge

Education

High School diploma or GED

Tools

SAP

MS Word

Excel

Outlook

Job description

American Water seeks an entry-level Operations Support Administrator in New Jersey to provide general administrative support for day‑to‑day operations. This role focuses on routine, transactional tasks under guidance from experienced staff.

You will coordinate calendars, prepare reports, enter data into systems, and support purchasing, vendor setup, and payroll-related tasks as needed. This position offers growth within a large utility company.