Entry-Level Operations Assistant

ROCS Grad Staffing; Annapolis (MD); On-site; USD 38,000 - 48,000; Full time

Job summary

ROCS Grad Staffing in Annapolis, MD, is seeking an entry-level Operations/Administrative Assistant to launch a career in a fast-paced, people-focused business environment.

You will gain hands-on experience in business operations, client service, scheduling, and relationship management while collaborating with clients and internal teams to keep the day-to-day running smoothly.

Qualifications

• Bachelor’s degree in Psychology, Business, Finance or Economics preferred; May 2025/2026 grads encouraged.
• Strong communication and interpersonal skills for client and colleague interactions by phone and email.
• Highly organized with the ability to manage multiple priorities and deadlines.
• Self-starter mentality with a strong work ethic and willingness to take initiative.
• Positive, energetic attitude and genuine interest in learning and professional development.
• Proficient in Microsoft Office: Outlook, Word, Excel.

Responsibilities

• Manage and coordinate active calendars in a fast-paced environment with accuracy.
• Schedule, confirm, and follow up on meetings with clients and internal teams.
• Serve as a professional point of contact for clients via phone and email.
• Build positive relationships with clients and team members through professional communication.
• Maintain organized files and records according to office procedures.
• Provide day-to-day administrative and operational support to keep the team efficient.
• Assist with team initiatives and projects, owning assigned tasks from start to finish.
• Manage multiple priorities and deadlines with high attention to detail.
• Identify opportunities to improve processes and overall efficiency.

Skills

Strong communication

Highly organized

Self-starter

Attention to detail

Problem solving

Education

Bachelor’s degree in Psychology, Business, Finance, Economics

Tools

Microsoft Office Suite

Job description

This is an exciting opportunity for someone looking to launch their career in a fast-paced, people-focused business environment. If you’re motivated, organized, confident communicating with people, and excited to learn, this role gives you the opportunity to build a strong foundation in business operations, client service, scheduling, and relationship management.

You’ll work closely with clients and internal teams while gaining hands-on experience in the day-to-day operations of a growing organization. This is a great fit for someone who enjoys staying busy, taking initiative, solving problems, and being part of a collaborative team.

If you’re looking for more than a typical entry-level job and want an opportunity where your work ethic, attitude, and willingness to learn can directly impact your growth, we’d love to hear from you!

Responsibilities:

• Manage and coordinate active calendars in a fast-paced environment, ensuring meetings and appointments are scheduled accurately and efficiently
• Schedule, confirm, and follow up on meetings and appointments with clients and internal teams
• Serve as a professional and responsive point of contact for clients through phone and email communication
• Build positive relationships with clients and team members through consistent, professional communication and follow-up
• Maintain organized files, records, and other important information in accordance with established office procedures
• Provide day-to-day administrative and operational support to keep the team running efficiently
• Assist with a variety of team initiatives and projects, taking ownership of assigned tasks from start to finish
• Manage multiple priorities and deadlines while maintaining a high level of accuracy and attention to detail
• Identify opportunities to improve processes, organization, and overall efficiency as you gain experience in the role

Qualifications:

• Bachelor’s degree in Psychology, Business, Finance, Economics preferred – May 2025 and May 2026 graduates highly encouraged to apply!
• Strong communication and interpersonal skills with the confidence to speak with clients and colleagues by phone and email
• Highly organized with the ability to manage multiple priorities, deadlines, and responsibilities
• Self-starter mentality with a strong work ethic and willingness to take initiative
• Positive, energetic attitude and genuine interest in learning and developing professionally
• Comfortable working in a fast-paced, team-oriented environment where priorities can change throughout the day
• Strong attention to detail and commitment to getting things done accurately
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
• Motivated by opportunities for growth, increased responsibility, and professional development