Entry Level Client Success Coordinator

ROCS Grad Staffing; Annapolis (MD); On-site; USD 38,000 - 46,000; Full time

Job summary

ROCS Grad Staffing is hiring a recent college graduate for a fast-paced, people-focused administrative role in Annapolis, MD. You will gain hands-on experience supporting daily operations, developing business and client-facing skills, and contributing to a dynamic team.

The ideal candidate is confident on the phone, highly organized, proactive, and motivated by growth opportunities within a collaborative culture that rewards hustle and a positive attitude.

Qualifications

• Bachelor’s degree or equivalent experience required or preferred.
• Strong communication and interpersonal skills are essential.
• Comfortable handling phone conversations and engaging with people daily.

Responsibilities

• Manage and coordinate active calendars in a fast-moving environment.
• Schedule, confirm, and follow up on meetings and appointments.
• Communicate professionally with clients and internal teams via phone and email.
• Maintain organized files and records in accordance with office procedures.
• Provide administrative and operational support as needed.
• Assist with day-to-day office coordination and team initiatives.

Skills

Communication

Interpersonal skills

Phone communication

Organization

Multitasking

Self-motivation

MS Office

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Job description

This is an exciting opportunity for a recent college graduate looking to launch a career in a fast-paced, people-focused environment with strong earning and growth potential. We’re looking for motivated, high-energy individuals who thrive on communication, enjoy building relationships, and are driven by success. The ideal candidate is confident on the phone, highly organized, proactive, and excited to be part of an engaging, team-oriented culture where no two days are the same.

In this role, you’ll gain hands-on experience supporting daily operations while developing valuable business, communication, and client-facing skills. If you’re someone who enjoys staying busy, taking initiative, and working in an environment that rewards hustle and attitude, this could be a great fit.

Responsibilities:

• Manage and coordinate active calendars in a fast-moving environment
• Schedule, confirm, and follow up on meetings and appointments
• Communicate professionally with clients and internal teams via phone and email
• Maintain organized files and records in accordance with office procedures
• Provide administrative and operational support as needed
• Assist with day-to-day office coordination and team initiatives

Qualifications:

• Bachelor’s degree or equivalent experience preferred - May 2025 or May 2026 graduates highly desired!
• Strong communication and interpersonal skills
• Comfortable handling phone conversations and engaging with people daily
• Highly organized with the ability to multitask and prioritize effectively
• Self-starter mentality with a strong work ethic and positive attitude
• Proficient in Microsoft Office Suite
• Motivated by growth opportunities, performance, and a fast-paced team culture