Entry-Level Member Service Specialist – Help Members Thrive

Police & Fire Federal Credit Union; Philadelphia (Philadelphia County); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Excellent benefits

401K matching

Paid time off

Résumé du poste

Police & Fire Federal Credit Union in Philadelphia, PA is seeking a Member Service Specialist I to deliver superior member service and support branch operations. This entry-level role focuses on building member relationships using TMC processes and product knowledge.

You will engage with members, cross-sell financial products, and maintain data integrity while contributing to branch growth and a positive member experience.

Qualifications

• High School Diploma or GED required.
• One year of customer service experience preferred.
• Strong verbal and written communication skills.

Responsabilités

• Provide superior member service in branch.
• Assist with membership and loan applications.
• Cross-sell products to meet members’ financial needs.
• Maintain accurate member information and secure data.

Connaissances

Customer service

Sales goals

Communication skills

Problem solving

Formation

High School Diploma/GED

Outils

Word

Excel

Outlook

Jack Henry Symitar

Description du poste

Police & Fire Federal Credit Union in Philadelphia, PA is seeking a Member Service Specialist I to deliver superior member service and support branch operations. This entry-level role focuses on building member relationships using TMC processes and product knowledge.

You will engage with members, cross-sell financial products, and maintain data integrity while contributing to branch growth and a positive member experience.