Entry-Level Logistics Operations Coordinator

Gouspack; Mechanicsburg (Cumberland County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Disability/Life Insurance

Paid Time Off (PTO)

Paid Holidays

Paid Sick Time

Job summary

USPack is seeking an entry-level coordinator in Mechanicsburg to manage routes, IC check-ins, and on-time delivery execution. You will coordinate with independent contractors to meet customer requirements, document daily operations, and support reporting tasks.

The role requires basic MS Office skills, a valid driver’s license, and the ability to lift up to 50 pounds. Shift is Monday–Friday, 9:00am–5:30pm, with occasional overtime, travel, and weekend coverage as needed.

Qualifications

• College Degree or a High School Diploma with equivalent combination of education and experience.
• Basic MS Office Programs (Outlook, Excel, and Word) experience required.
• Proactive and resourceful. Ability to work effectively in a fast-paced environment.
• Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
• Must maintain valid driver’s license and clean, functional vehicle.
• Ability to lift up to 50 pounds on occasion.
• Employees assigned to support Life Science customer(s) must successfully complete a TSA Security Threat Assessment and all required TSA security training prior to performing any function involving unescorted access to regulated cargo, and must obtain and maintain all required Life Science certifications within ninety (90) days of hire.
• Six Sigma Green Belt Certification preferred.

Responsibilities

• Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time.
• Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed.
• Monitor dispatch board to ensure customer requested delivery times are being met.
• Communicate any delays and/or problems to the customer and dispatch department.
• Ensure IC’s are providing services in the vehicle type requested by the customer.
• Ensure compliance with IC log in process and EC-mobile.
• Work directly with IC’s to assist with issues they may encounter while under dispatch.
• Assist in arranging for STAT coverage for customers, as needed.
• When necessary, will restructure routes as requested by the customer, to ensure on-time execution.
• Ensure IC’s are providing contracted delivery services in compliance with customer regulations.
• Assist with contracting of IC’s as needed.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Follow up with IC’s to ensure their paperwork is up to date, as needed.
• Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes.
• Perform other duties as assigned.

Skills

MS Office

Independent judgment

Fast-paced environment

Customer relations

Education

High School Diploma or College Degree

Tools

EC-mobile

Outlook

Excel

Word

Job description

USPack is seeking an entry-level coordinator in Mechanicsburg to manage routes, IC check-ins, and on-time delivery execution. You will coordinate with independent contractors to meet customer requirements, document daily operations, and support reporting tasks.

The role requires basic MS Office skills, a valid driver’s license, and the ability to lift up to 50 pounds. Shift is Monday–Friday, 9:00am–5:30pm, with occasional overtime, travel, and weekend coverage as needed.