Operations Coordinator - P2449-NH2892

USPack; Cranberry Township (Butler County); On-site; USD 27,552 - 31,684; Full time

Job summary

A leading logistics provider is seeking an entry-level Operations Coordinator in Cranberry Township. The role involves ensuring that routes are efficiently managed, dispatch communication is clear, and independent contractors meet customer delivery standards. Applicants should have a valid driver's license and basic MS Office skills, with a pay rate ranging from $20 to $23 per hour based on experience.

Qualifications

• Basic MS Office experience required.
• Ability to work effectively in a fast-paced environment.
• Must maintain a valid driver’s license and a clean vehicle.

Responsibilities

• Ensure all routes are covered and IC check-in is complete.
• Create routes following customer requirements.
• Monitor dispatch board to ensure delivery times are met.

Skills

Basic MS Office programs

Proactive and resourceful

Ability to maintain business relationships

Independent judgment

Ability to lift up to 50 pounds

Education

College Degree or High School Diploma

Six Sigma Green Belt Certification

Tools

MS Office (Outlook, Excel, Word)

Job description

Overview

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. Our focus is to help brands win in the delivery economy by staying on the pulse of the latest trends and developments that impact our business and our customers' needs.

Find out more at: www.gouspack.com

At USPack, we know our people set us apart. We invest in them to grow every day. We work with people to develop long-term careers that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, collaboration, and performance. We work together, we play together, and we succeed together. Get on the path to a successful career that delivers more!

Position Summary

This position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). It involves participating in the contracting activities associated with Independent Contractors (ICs) that provide delivery equipment and transport products from client locations to designated destinations as requested by the customer. This is an entry-level position.

Essential duties and responsibilities

• Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time.
• Create routes in accordance with customer requirements. Ensure ICs that accepted dispatch provide the delivery services, and communicate changes to dispatch and ICs as needed.
• Monitor dispatch board to ensure customer-requested delivery times are being met.
• Communicate any delays or problems to the customer and dispatch department.
• Ensure ICs are providing services in the vehicle type requested by the customer.
• Ensure compliance with IC log-in process and EC-mobile.
• Work directly with ICs to assist with issues they may encounter while under dispatch.
• Assist in arranging STAT coverage for customers as needed.
• Restructure routes as requested by the customer to ensure on-time execution when necessary.
• Ensure ICs provide contracted delivery services in compliance with customer regulations.
• Assist with contracting of ICs as needed.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Follow up with ICs to ensure their paperwork is up to date.
• Ensure ICs wear a uniform shirt with a visible ID badge as required by customers for identification and security.
• Perform other duties as assigned.

Qualifications

Knowledge, Skills, and Abilities:

• Basic MS Office programs (Outlook, Excel, Word) experience required.
• Proactive and resourceful; ability to work effectively in a fast-paced environment.
• Independent judgment to plan, prioritize, and organize competing tasks with deadlines.
• Must maintain a valid driver’s license and a clean, functional vehicle.
• Ability to develop and maintain meaningful business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.

Experience, Education, Certificates, and Licenses:

• College Degree or a High School Diploma with equivalent combination of education and experience.
• Six Sigma Green Belt Certification preferred.

Shift and compensation

Shift Days: Monday through Friday

Shift Hours: 8am - 5pm (Available to work extra hours, weekends, and holidays preferred)

Pay Rate: from $20-$23 per hour (Dependent upon experience level)

Values

At USPack, our values guide our actions and decisions:

Driven by integrity – honesty, transparency, and trust. We hold ourselves to high ethical standards and follow through on commitments.

Driven by a passion for service – empowering others to succeed, proactive problem solving, going above and beyond to help.

Driven by collaboration – working toward common goals with clear communication and teamwork.

Driven by accountability – taking responsibility for clients, environment, and each other; making it happen and measuring it.

Driven by innovation – staying ahead, embracing change, exploring new ideas and solutions.

If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: Recruiting(AT)gouspack.com

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Transportation, Logistics and Storage

We’re ready to welcome applications from qualified candidates.