Entry-Level Logistics Account Manager

Uber Freight; United States; Remote; USD 42,000 - 54,000; Full time

Job summary

Uber Freight in Stuttgart, Arkansas is seeking an entry-level Account Manager I to deliver best-in-class customer experiences as the first line of contact for our customers.

You will ensure freight is serviced to customer standards, communicate needs to operations, develop lasting carrier relationships, and contribute to key operational metrics while working in-office five days a week.

Qualifications

• High school diploma or GED equivalent.
• 0-1 years of experience, Entry Level.
• Must be open to working 5 days in office.

Responsibilities

• Secure Capacity for Load.
• Contact carrier to obtain status of load tendered; monitor shipment status and update the system, then notify shipper/receiver and reschedule as needed.
• Set-up New Locations (Shippers/Receivers) and/or Set-up new vendors.
• Upload vendor profile sheet, assign vendor code, contact vendor to determine shipping dates, hours or operations, etc.
• Establish and maintain effective relationships with carriers, shippers and receivers through professional and timely communications and inquiry responses.
• Correspond with customer and carrier regarding detention information.
• Issue ComChecks within established guidelines.
• Maintain current customer rates in the Transportation Management System.
• Maintain up-to-date Fuel Surcharge by Customer.
• Manage accounts receivables within specified guidelines.

Skills

Customer communication

Relationship-building

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

Uber Freight in Stuttgart, Arkansas is seeking an entry-level Account Manager I to deliver best-in-class customer experiences as the first line of contact for our customers.

You will ensure freight is serviced to customer standards, communicate needs to operations, develop lasting carrier relationships, and contribute to key operational metrics while working in-office five days a week.