Onsite Operations Manager, Logistics & Client Accounts

Uber-Freight-4; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Uber Freight is seeking an Associate Manager, Operations to oversee a single or group of client accounts, provide support to the operations team, and report to clients as needed. The role is on-site with customers in Charlotte, NC and may require travel.

You will manage daily operations, maintain standard work processes for accurate and efficient transportation solutions, and develop customer reports and performance metrics.

Qualifications

• High School diploma or GED equivalent.
• Minimum 2 years of related experience.

Responsibilities

• Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability.
• Conflict resolution and problem solving.
• Determine eligibility for additional non-committed freight to be awarded to internal brokerage services and actively support and encourage the awards.
• Develop and distribute customer reports and internal performance management reports.
• Negotiate and contract rate agreements with carriers, reconcile established rate levels with available purchased transportation providers, seek out new carriers to provide service at competitive rate levels.
• Rate Quotes
• Monitor and hold team accountable for all key job functions.
• Review, analyze, and understand matters related to P&Ls.
• Deliver cost savings / cost containment to customer and/or Uber Freight.

Skills

Conflict resolution

Problem solving

Reporting and analytics

Education

High School diploma or GED

Tools

TMS

Microsoft Tools

Google Workspace

Job description

Uber Freight is seeking an Associate Manager, Operations to oversee a single or group of client accounts, provide support to the operations team, and report to clients as needed. The role is on-site with customers in Charlotte, NC and may require travel.

You will manage daily operations, maintain standard work processes for accurate and efficient transportation solutions, and develop customer reports and performance metrics.