Intermodal Account Manager II - Shipments & Relationships

Uber Freight; Brea (CA); On-site; USD 51,000 - 67,000; Full time

Benefits offered by this job

Health plan

Dental and vision benefits

401(k) match

Parental leave

Disability coverage

Life insurance

Job summary

Uber Freight is seeking an Account Manager II for the intermodal division to be the first point of contact and ensure freight is serviced to meet customer standards. You will develop and maintain customer and carrier relationships while communicating needs to operations teams and achieving defined metrics.

Responsibilities include coordinating load status, maintaining relationships with shippers and carriers, and ensuring accurate invoicing and billing.

Qualifications

• High school diploma or GED equival ent is required.
• Bachelor’s degree in related field preferred.
• Knowledge of Microsoft Tools is beneficial.
• Prior 3PL experience is preferred.

Responsibilities

• Contact intermodal carrier to obtain status of load and update in the system; notify shipper/receiver and reschedule when necessary.
• Establish and maintain effective relationships with intermodal clients, carriers, shippers and receivers through professional communication.
• Correspond with customer and carrier regarding accessorial information.
• Maintain current customer rates in the Transportation Management System.
• Manage accounts receivable and day-to-day activities such as tracking, tracing and communications.
• Confirm billing information is accurate and ready for invoicing.

Skills

Customer relationship management

Education

High school diploma or GED

Bachelor’s degree

Tools

Microsoft Tools

Job description

Uber Freight is seeking an Account Manager II for the intermodal division to be the first point of contact and ensure freight is serviced to meet customer standards. You will develop and maintain customer and carrier relationships while communicating needs to operations teams and achieving defined metrics.

Responsibilities include coordinating load status, maintaining relationships with shippers and carriers, and ensuring accurate invoicing and billing.