Entry-Level Logistics Account Manager: Carrier Relations

Uber-Freight-4; Stuttgart (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health plan

Dental and vision benefits

401k match

Disability coverage

Life insurance

Job summary

Uber Freight is hiring an Account Manager I for our Stuttgart, Arkansas office. This entry-level role focuses on delivering a best-in-class customer experience, serving as the first line of contact for customers, and ensuring freight is serviced to meet standards.

The role emphasizes developing and maintaining customer relationships while achieving operational metrics. The candidate will secure capacity, coordinate with carriers, set up locations/vendors, manage vendor data, and maintain rates

Qualifications

• High school diploma or GED equivalent.
• 0-1 years of experience in an entry level role.
• Must be open to working 5 days in office.

Responsibilities

• Secure Capacity for Load
• Contact carrier to obtain status of load tendered; monitor shipment, update system, notify shipper/receiver, and reschedule if needed
• Set-up New Locations (Shippers/Receivers) and/or Set-up new vendors
• Upload vendor profile sheet, assign vendor code, contact vendor to determine shipping dates, hours or operations
• Establish and maintain effective relationships with carriers, shippers and receivers through professional communications
• Correspond with customer and carrier regarding detention information
• Issue ComChecks within established guidelines
• Maintain current customer rates in the Transportation Management System
• Maintain up-to-date Fuel Surcharge by Customer
• Manage accounts receivables within specified guidelines

Skills

Customer service basics

Education

High school diploma or GED

Tools

Microsoft Suite

Google Workspace

Job description

Uber Freight is hiring an Account Manager I for our Stuttgart, Arkansas office. This entry-level role focuses on delivering a best-in-class customer experience, serving as the first line of contact for customers, and ensuring freight is serviced to meet standards.

The role emphasizes developing and maintaining customer relationships while achieving operational metrics. The candidate will secure capacity, coordinate with carriers, set up locations/vendors, manage vendor data, and maintain rates