Entry-Level Lab Technician – Complaint Investigations

Akkodis; Alameda (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Job summary

Akkodis is seeking an Entry Level Lab Technician for a 6 Months contract position with a client located in Alameda, CA. The role supports the Complaint Investigations Lab, investigating returned glucose meters, strips and sensors, and documenting findings in the system.

Second shift hours are 1:30 PM to 10 PM. Requires a HS Diploma or GED, proficient computer skills, ability to read and follow SOPs, and good documentation.

Qualifications

• Must have a high school diploma or GED with technical experience.
• Proficient computer skills and ability to read, write, and comprehend English.
• Experience in Medical Device/Biotech industry preferred.
• Ability to follow written SOPs and maintain good documentation.

Responsibilities

• Unpack boxes safely and sort returned products by product lines.
• Investigate returned products to resolve customer complaints about glucose meters, strips, and sensors.
• Document complaint investigations in the Complaint Handling System.
• Use troubleshooting equipment (multimeters, oscilloscopes, test fixtures, microscopes) to complete investigations.
• Perform routine maintenance on quality records and ensure testing equipment validity.

Skills

Proficient computer skills

Follow SOPs

English reading/writing

Education

HS Diploma or GED

Bachelor's degree (recent graduates)

Tools

Multimeter

Oscilloscope

Test fixtures

Microscope

Job description

Akkodis is seeking an Entry Level Lab Technician for a 6 Months contract position with a client located in Alameda, CA. The role supports the Complaint Investigations Lab, investigating returned glucose meters, strips and sensors, and documenting findings in the system.

Second shift hours are 1:30 PM to 10 PM. Requires a HS Diploma or GED, proficient computer skills, ability to read and follow SOPs, and good documentation.