Entry-Level IT Support & Field Tech – Local Travel

Precision Computer; Sedalia, Northern (MO, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Uniforms provided

Company iPhone

Laptop provided

Mileage reimbursement

Job summary

Precision Computer in Sedalia, MO is looking for an entry-level IT support role to build practical experience with local businesses. You will handle calls, write tickets, document interactions, and assist with basic equipment setup, with training and clear documentation.

Schedule is Monday–Friday, 8:30 a.m.–4:30 p.m., on-site. Equipment is provided, and travel is reimbursed at $1.00 per mile. Previous professional IT employment is not required.

Qualifications

• Six months of customer service experience is preferred.
• Retail, cashier, hospitality, and telephone experience all count.

Responsibilities

• Answer support calls, write useful tickets, and document customer interactions clearly.
• Maintain equipment records and help with labeling, inventory, and office organization.
• Install computers and replace networking equipment at customer businesses.
• Assist customers professionally and explain what you are doing in plain language.
• Label devices and cabling, perform authorized equipment or network inventories, and document equipment locations and configurations.
• Research unfamiliar problems using search engines, vendor documentation, and technical communities while protecting customer information.
• Follow established confidentiality, security, documentation, and work procedures.

Skills

Customer service

Communication

Windows troubleshooting

Networking basics

Research skills

Job description

Precision Computer in Sedalia, MO is looking for an entry-level IT support role to build practical experience with local businesses. You will handle calls, write tickets, document interactions, and assist with basic equipment setup, with training and clear documentation.

Schedule is Monday–Friday, 8:30 a.m.–4:30 p.m., on-site. Equipment is provided, and travel is reimbursed at $1.00 per mile. Previous professional IT employment is not required.