Entry-Level Inside Sales: Learn Tech, Build Relationships

Depatie Fluid Power Company; Town of Portage (NY); On-site; USD 35,000 - 52,000; Full time

Job summary

Depatie Fluid Power Company is seeking an Inside Sales Representative to support business growth by delivering responsive customer service, developing client relationships, and identifying new opportunities. This entry-level role emphasizes learning, initiative, and adaptability within an industrial distribution environment.

You will manage a portfolio of customer accounts, respond to questions, provide product and technical information, prepare quotes, process orders, and collaborate with

Qualifications

• Entry-level inside sales role with opportunity to learn and grow.
• Willingness to learn technical products and ERP systems.
• Strong communication skills and customer service mindset.
• Experience in customer service or inside sales is a plus.
• Ability to learn company products, processes, and tools.

Responsibilities

• Serve as the primary inside sales contact for designated accounts and build relationships.
• Generate new and repeat sales by providing product information and solutions.
• Respond to inquiries via phone, email, and other channels.
• Enter orders accurately, including pricing and delivery details.
• Prepare customer quotations with price and terms.
• Check product availability and inventory levels.
• Process order changes, expedites, and returns while keeping customers informed.
• Assist with product identification and basic applications.
• Collaborate with outside sales to ensure on-time delivery.
• Communicate with suppliers about pricing, availability, and orders.
• Identify new products and potential supply sources as needed.
• Build relationships with customers, suppliers, and internal teams.
• Suggest improvements to increase customer satisfaction.
• Navigate portals and ERP systems to support customers and operations.
• Learn NetSuite to manage customer data and orders.
• Manage multiple requests with timely follow-up and updates.
• Set clear expectations with customers and provide realistic timelines.
• Work with seasoned sales teammates to gain product and sales knowledge.
• Take initiative to learn processes and adapt to growth.
• Perform other tasks as assigned.

Skills

Communication skills

Multitasking

Attention to detail

Initiative

Learn technical products

Customer focus

Teamwork

Education

High school diploma or equivalent

Technical certification / related degree

Tools

NetSuite

Job description

Depatie Fluid Power Company is seeking an Inside Sales Representative to support business growth by delivering responsive customer service, developing client relationships, and identifying new opportunities. This entry-level role emphasizes learning, initiative, and adaptability within an industrial distribution environment.

You will manage a portfolio of customer accounts, respond to questions, provide product and technical information, prepare quotes, process orders, and collaborate with