Entry-Level Hospitality Support Coordinator

Destination Knot; United States; Remote; USD 42,000 - 66,000; Full time

Job summary

Destination Knot is seeking a dependable Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy in a virtual environment.

You will work independently using online systems, maintain client records, respond to inquiries, and help ensure smooth service delivery. The position is fully remote with training and access to a supportive team.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online tools, email, and digital platforms.
• Ability to manage multiple tasks in a remote setting.
• Customer service or administrative experience preferred.
• Reliable internet access and a suitable remote work environment.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, and digital platforms
• Review confirmations and documentation for completeness and accuracy
• Provide general administrative and customer service support
• Follow established procedures and workflows
• Collaborate with internal teams to ensure smooth service delivery

Skills

Communication skills

Organizational skills

Attention to detail

Remote work ability

Customer service experience

Job description

Job Overview

We are seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment. This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems.

Key Responsibilities

• Provide online support for client inquiries related to reservations and scheduling
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, and digital platforms
• Review confirmations and documentation for completeness and accuracy
• Provide general administrative and customer service support
• Follow established procedures and workflows
• Collaborate with internal teams to ensure smooth service delivery

Qualifications

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable using online tools, email, and digital platforms
• Ability to manage multiple tasks in a remote setting
• Customer service or administrative experience preferred
• Reliable internet access and a suitable remote work environment

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided