Online | Hospitality Services Coordinator | Entry-Level

Destination Services Network; Illinois; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Training provided

Fully remote role

Job summary

Destination Services Network is seeking an Online Hospitality Services Coordinator to provide remote support for client reservations, scheduling, and hospitality-related services. This role emphasizes organization, clear communication, and accuracy in a virtual environment.

Ideal candidates are dependable, well-organized, and comfortable working with digital tools in a fully remote setting. Training and resources are provided to support success in this structured team environment.

Qualifications

• Excellent written and verbal communication.
• Strong organizational skills and attention to detail.
• Proficient with online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Experience in customer service, administration, or coordination is preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Support client inquiries related to reservations, scheduling, and service coordination.
• Assist with organizing hospitality-related services, including accommodations and arrangements.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and documentation for accuracy and completeness.
• Provide general administrative and customer service support.
• Follow established procedures and workflows.
• Collaborate with internal teams to support client needs.

Skills

Communication

Attention to detail

Online systems

Multitasking

Customer service

Remote work

Job description

Position Overview

We are seeking a detail-oriented and service-focused Online Hospitality Services Coordinator to provide remote support for client reservations, scheduling, and hospitality-related services. This position emphasizes organization, communication, and accuracy to ensure a smooth and professional client experience.

This role is ideal for individuals who are dependable, organized, and comfortable working in a virtual environment using digital tools.

Key Responsibilities

• Support client inquiries related to reservations, scheduling, and service coordination
• Assist with organizing hospitality-related services, including accommodations and associated arrangements
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and documentation for accuracy and completeness
• Provide general administrative and customer service support
• Follow established procedures and workflows
• Collaborate with internal teams to support client needs

Qualifications

• Strong written and verbal communication skills
• Excellent attention to detail and organizational abilities
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote environment
• Customer service, administrative, or coordination experience preferred
• Reliable internet access and ability to work remotely

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, strong communication skills, and a customer-first approach.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.